Last week I have very funny experience with Apple Live Chat Support. My iPhone 5 is having problem with the sleep/lock button (as well as many others, i think iphone4 users also having same experience but with the home button) and perhaps because of that the front camera also acting weird. It ‘crashed’ the camera app whenever you witch from rear to front camera.
Being an Apple iPhone user in Indonesia is sucks at some point. There’s no Apple Store here. What I’ve done was digging any info I can get first, then contact the apple support. I just want to know their opinion about the problem I had and ask for the Apple authorized service center.
And this all I’ve got. The officer in charge told me to GO TO an address New South Wales AUSTRALIA while I’ve explained in the first time that i live at INDONESIA. Based on the ‘zipcode’ it just 15.6km away. (*@^(!*($)%!%)$)
Apple oh apple…. speechless…
Maybe because Indonesia and Australis is next to each other, an address in NSW is all I’ve got. Otherwise I might get an address in South Africa or Boston for example where my zipcode can be used also to locate a store :)